FAQ
Questions, answered.
Getting started
Where are you?+
A private treatment room in Woodford, Essex (IG8). The full address is shared when your appointment is confirmed.
How do I book?+
Choose your treatments on the Book page, tell us the dates that suit you (the same for everything, or different for each) and send it over. Gwen will get back to you personally to confirm. You can also call 07557 940 757.
What happens at my first visit?+
A consultation: we discuss your goals and medical history and assess your needs, then put together a personalised plan.
What qualifications does Gwen have?+
Gwen is a registered nurse with 12 years in NHS paediatrics and advanced aesthetics training from the Harley Academy.
Treatments
How long do treatments take?+
Most take between 15 minutes and an hour, depending on the treatment.
Does it hurt?+
Most treatments involve minimal discomfort. Numbing cream is used where it helps.
When will I see results?+
Anti-wrinkle results show within 2 to 14 days. Fillers are visible straight away and settle over a few days.
How long do results last?+
Anti-wrinkle injections typically last 3 to 6 months; dermal fillers 6 to 18 months depending on the area.
Are there side effects?+
Usually minimal and temporary: some swelling, redness or bruising at the treatment site that settles within a few days.
Safety & suitability
Are the treatments safe?+
Treatments are carried out by Gwen, a registered nurse, using genuine products from regulated UK suppliers, following strict clinical protocols.
Who is suitable?+
Most healthy adults over 18. Your consultation includes a medical history so we can confirm what's safe and right for you.
Can I have treatment if I'm pregnant or breastfeeding?+
No. Aesthetic injectables are not recommended during pregnancy or breastfeeding.
What if I have a medical condition?+
Please tell us about any medical conditions or medication. Some can affect suitability, and we'll always put your safety first.
Appointments
Can I cancel or reschedule?+
Yes, with at least 48 hours' notice by phone. Late cancellations may lose the deposit or the treatment from a package.
Do I pay when I enquire?+
No. Sending an enquiry costs nothing. Gwen confirms your appointment and any deposit with you directly.
Still curious?